Privacy Policy

At LibQuick, your privacy is fundamental to our mission. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI platform, website, and services. We are committed to transparency and data protection compliance.

1. Information We Collect

Account Information: When you register, we collect your name, email address, organization details, and password credentials.
Usage Data: We automatically collect technical information such as IP address, browser type, device identifiers, interaction logs, and feature usage patterns.
Content You Provide: Text, documents, queries, and any data you input into LibQuick AI tools for processing. This helps us improve performance and tailor responses.
Communication Data: Messages you send to our support team, feedback forms, or survey responses.

2. How We Use Your Information

We use collected data to: (a) deliver, maintain, and optimize the AI assistant features; (b) personalize your experience and improve model accuracy; (c) provide customer support and respond to inquiries; (d) detect security incidents and prevent fraud; (e) comply with legal obligations; (f) analyze trends to enhance the Service. We never sell your personal data to third parties.

3. Legal Basis for Processing (GDPR & CCPA Compliance)

For users in the European Economic Area or California, our processing is based on legitimate interests (improving our AI, security), performance of a contract (providing the Service), or your consent where required. You have the right to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us at info@libquick.com.

4. Data Sharing & Disclosure

We do not share your personal information except in limited circumstances: (i) with your explicit consent; (ii) with trusted service providers who assist in hosting, analytics, or customer support under strict confidentiality agreements; (iii) to comply with legal process or enforceable government requests; (iv) to protect the rights, property, or safety of LibQuick, our users, or the public.

5. Data Retention

We retain your account information as long as your account is active. Content you submit may be retained for up to 12 months after account closure to comply with legal obligations or for legitimate business purposes (e.g., fraud prevention). You may request deletion of your data at any time.

6. Security Measures

LibQuick implements industry-standard encryption (TLS 1.3), access controls, regular security audits, and anonymization techniques to protect your data. However, no transmission over the Internet is 100% secure. We encourage you to use strong credentials and notify us immediately of any suspected breach.

7. Cookies & Tracking Technologies

We use essential cookies to operate the Service (authentication, security) and optional analytics cookies to understand how users interact with our platform. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect functionality. For detailed information, see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our servers or partners operate. We ensure appropriate safeguards such as Standard Contractual Clauses or equivalent protections are in place for international data transfers.

9. Children's Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of material changes via email or a prominent notice on our website. The "Last updated" date indicates when revisions were made. Your continued use after changes constitutes acceptance.